There is no support ticket system here — messages go to a person who reads them.
Expect a reply within two or three working days. India Standard Time, so allow for the time difference.
Reporting a bug
The most useful reports include four things:
- What you expected to happen, and what happened instead
- Your browser and version, and whether you are on a phone or a computer
- A screenshot, if the problem is visual
- The numbers you entered, if a total came out wrong
Please do not send a real client invoice as an attachment. Replace the names with placeholders first — we would rather not hold your client's details even briefly.
Missing a currency or a feature?
Tell us which currency and which country you invoice from. Requests that come up repeatedly get built.
Advertising and business enquiries
Use the same address and put "Advertising" in the subject line.
Privacy of your message
Emails you send are stored in an ordinary email inbox and kept only as long as needed to answer you. They are not added to a mailing list and are not shared.